Privacy and Policy
This privacy and policy sets out what kind of information we collect, how we collect, what it will be used for, with whom it will be shared and disclosed. More importantly, what Rising Adventure is doing for securing your information?
What kind of information does Rising Adventure collect?
Rising Adventure collects the personal information of its every client in order to arrange the travel destination and other services that our clients require. For instances:
- Your name, your date of birth, your gender, and your postal address, you phone number, your email address, your passport number, etc.
- Your travel preferences like seat, special meals, and airlines.
- Details of the packages you have enquired about and other necessary information that you want to know related to the package.
- Payment style that you would like to use such as sending directly at our bank account, by your credit card or directly in Nepal at our office.
- Additional information relating to you that you have provided us or by others like websites, phone calls and online presence between the traveler and our agent.
Besides, when you are travelling with us, we may take your photos and videos in order to share it on our social media pages. If you do not wish to do so, please kindly inform us before joining the trip. It would be very helpful for us to take care of your privacy.
How does Rising Adventure collect the information from you?
At first, Rising Adventure receives your personal information from you while you are making an enquiry about your interested package. Similarly, you may like to book your trip destination at our company. The other ways that helps us to know more about our valued guest you may also use our websites, subscribe to our newsletters, connect to us through the social media and any other discussion between you and us.
Besides, we may also collect your personal information from your friends, family members or others who are making a booking on your behalf
Why does Rising Adventure collect the information about you?
We collect your personal information in order to give you the best and best service in accordance with your wants and interests.
Some reasons are:
- To arrange the needed things like vehicle, hotel, guide, etc for making your trip successful.
- To call you at an emergency and even to share the latest news about your destination.
- To send you the printed materials about your trip at your postal address while necessary.
- To create the trip packages and write blog for our sites in accordance with your trip wishes that may be relevant to others.
- To identify the Freud or error for regulatory reporting and compliance.
Who does Rising Adventure disclose its clients’ information?
Rising Adventure discloses its clients’ information to those who are related to make your trip successful. First of all, we disclose your personal information while filling the permit cards of your interested area. Others are hotel staffs where you are going to stay, airlines or bus staff that you are using as your transportation, the guide and porter whom you are hiring and so on. At last, we show your name at Tourism Development Board in order to make them known for whom we are organizing the trip.
When Rising Adventure delete your personal information?
Rising Adventure is permitted to store your personal information for as long as it needed for the purpose of ancillary. We may delete everything about after the certain period of time.
Besides, we may not use your personal information while you are not in touch with us or not using our services for long time. And if you wish to contact us, you need to disclose your personal things again.
Security of Rising Adventure’s clients’ information
Rising Adventure cares for you and takes the responsibility of securing your personal information from loss and any misuse or from unauthorized access
Therefore, we have implemented various security measures like data encryption technology and firewalls for providing the protection to the data that are stored in our system.
Credit card security
Rising Adventure does not store your credit card details in any of our system. We swipe your credit card in front of you and destroy the receipt bill after the completion of its procedures.
Besides, you may need to pay the advance amount from your credit card (Master Card/ Visa Credit Card) whilst making a booking. In such a condition, you need to fill the form where you have to write the amount and for what purposes you are paying. The credit card details and signature are also mandatory for giving rights to us to withdraw the amount that you have paid. After the completion of transaction, we inform you and even you get message from your bank about the deduction of the amount. Then we delete your credit card details.
However, we are not allowed to use your credit card details without a filled form with your signature. So, it is safe and secure.
Rising Adventure asks its clients to go through the options while providing your personal information. You can deal with us about your preferences relating to the trip packages that may even not be included at our website. We try our best to provide you the quality services in accordance with your will and desires.
If you have any questions about our privacy and policy, please, contact us at [email protected]
No unlawful or prohibited use of the website of Rising Adventure
As a condition of your use of the website of Rising Adventure, you agree that you will not use our website for any purpose that is unlawful or prohibited by these terms and conditions.
Note:- Whilst we take reasonable steps to ensure that your personal information is secure, as the internet is inherently insecure, any personal information or other information you transmit to us online is transmitted at your own risk.