Privacy & Policy

This privacy and policy set out what kind of information we collect, how we collect it, what it will be used for, and with whom it will be shared and disclosed. More importantly, what Rising Adventure is doing for securing your information?

What kind of information does Rising Adventure collect?

Rising Adventure collects the personal information of every client in order to arrange the travel destination and other services that our clients require. For instances:

  • Your name, date of birth, gender, postal address, phone number, email address, passport number, etc.
  • Your travel preferences like seats, special meals, and airlines.
  • Details of the packages you have enquired about and other necessary information that you want to know related to the package.
  • Payment style that you would like to use such as sending directly to our bank account, by your credit card, or directly in Nepal at our office.
  • Additional information relating to you that you have provided us or by others like websites, phone calls, and online presence between the traveler and our agent.

Besides, when you are traveling with us, we may take your photos and videos in order to share them on our social media pages. If you do not wish to do so, please kindly inform us before joining the trip. It would be very helpful for us to take care of your privacy.

How does Rising Adventure collect the information from you?

At first, Rising Adventure receives your personal information from you while you are making an inquiry about your interesting package. Similarly, you may like to book your trip destination at our company. The other ways that help us to know more about our valued guests may also use our websites, subscribing to our newsletters, connecting to us through social media, and any other discussion between you and us.

Besides, we may also collect your personal information from your friends, family members, or others who are making a booking on your behalf

Why does Rising Adventure collect information about you?

We collect your personal information in order to give you the best and best service in accordance with your wants and interests.

Some reasons are:

  • To arrange the needed things like a vehicle, hotel, guide, etc for making your trip successful.
  • To call you in an emergency and even to share the latest news about your destination.
  • To send you the printed materials about your trip at your postal address when necessary.
  • To create trip packages and write blogs for our sites in accordance with your trip wishes that may be relevant to others.
  • To identify the Freud or error for regulatory reporting and compliance.

How does Rising Adventure disclose its clients’ information?

Rising Adventure discloses its clients’ information to those who are related to making your trip successful. First of all, we disclose your personal information while filling out the permit cards of your interested area. Others are hotel staffs where you are going to stay, airlines or bus staff that you are using as your transportation, the guide and porter whom you are hiring, and so on. At last, we show your name to Tourism Development Board in order to make them known for whom we are organizing the trip.

When does Rising Adventure delete your personal information?

Rising Adventure is permitted to store your personal information for as long as it is needed for the purpose of ancillary. We may delete everything after a certain period of time.

Besides, we may not use your personal information while you are not in touch with us or not using our services for a long time. And if you wish to contact us, you need to disclose your personal things again.

Security of Rising Adventure’s clients’ information

Rising Adventure cares for you and takes the responsibility of securing your personal information from loss and any misuse or unauthorized access

Therefore, we have implemented various security measures like data encryption technology and firewalls for providing protection to the data that are stored in our system.

Credit card security

Rising Adventure does not store your credit card details in any of our systems. We swipe your credit card in front of you and destroy the receipt bill after the completion of its procedures.

Besides, you may need to pay the advance amount from your credit card (Master Card/ Visa Credit Card) whilst making a booking. In such a condition, you need to fill out the form where you have to write the amount and for what purposes you are paying. The credit card details and signature are also mandatory for giving rights to us to withdraw the amount that you have paid. After the completion of the transaction, we inform you and even you get a message from your bank about the deduction of the amount. Then we delete your credit card details.

Please note that any payments via Credit/Debit card will incur an additional 3.5% toward surcharges by the Credit Card Company. 

However, we are not allowed to use your credit card details without a filled form with your signature. So, it is safe and secure to use.

Your Preferences

Rising Adventure asks its clients to go through the options while providing their personal information. You can deal with us about your preferences relating to the trip packages that may even not be included on our website. We try our best to provide you the quality services in accordance with your will and desires.

Contact Us

If you have any questions about our privacy and policy, please, contact us at info@risingadventure.com.

No unlawful or prohibited use of the website of Rising Adventure

As a condition of your use of the website of Rising Adventure, you agree that you will not use our website for any purpose that is unlawful or prohibited by these terms and conditions.

Note:- Whilst we take reasonable steps to ensure that your personal information is secure, as the internet is inherently insecure, any personal information or other information you transmit to us online is transmitted at your own risk.